Privacy policy
Last updated: 21 Sep 2026
Testimonic (testimonic.com) is operated by Testimonic, Mumbai, India ("we"). This page says what we store, why, and for how long.
What we collect from businesses
Account details (name, email, password hash, phone), the Google listing you confirm (Place ID, name, address, website, map link), the verification email you use, branding you upload, payment records (amount, period, provider reference; we never see card details) and dashboard activity needed to run the service.
What we collect from your customers
When a customer scans a QR code we record the star rating, selected highlights, the language and length chosen, the suggested and final wording, whether they continued to the Google review page, and any private feedback they submit, including contact details only if they choose to enter them. We store a salted, truncated hash of the IP address to limit abuse; we do not store raw IP addresses or identify individual customers.
How review wording is produced
Suggested wording is composed on our own servers from phrase lists written per language and business type, combined with the customer's own selections. No customer data is sent to any outside language service.
We use the Google Places API to find your listing when you sign up. Only the search text you type and the listing you pick are sent to Google. Customers who post a review do so on Google's site under Google's own privacy policy; we do not see or store their Google account.
If you choose "Sign in with Google", Google tells us your name, email address and a Google account identifier so we can create or open your account. We store those three things and nothing else from your Google account; we never see your Google password.
How data is used
To show you numbers and feedback for your own business, to send transactional emails (account, verification code, feedback notifications, payment confirmations), and to keep the service secure. We do not sell data or use it for advertising. The platform operator may access data to provide support, verify a listing or investigate abuse.
Retention and deletion
Data is kept while your account exists. Deleting your account permanently removes your business, sessions, feedback and QR codes. Log files rotate daily and contain no personal data.
Your rights
Business owners can download their sessions as CSV from the dashboard and ask for deletion at support@testimonic.com. Customers who submitted private feedback can ask the business, or us, to delete it.